Last updated: 25/10/2025
1.1 Welcome to Carrington Row. By accessing our website or enrolling in our programmes, you (“you”, “learner”, “candidate”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not enrol in any programme or use our services.
1.2 “We”, “us” or “our” refers to Carrington Row, trading as C R TRAINING & RECRUITMENT LTD, registered office at 24/25, The Shard, 32 London Bridge St, London SE1 9SG.
1.3 These Terms operate together with our Privacy Notice and Cookie Policy.
1.4 If you enrol in a programme, your contract with us will also include your enrolment or plan confirmation, payment schedule, and any programme specific documentation provided to you.
2.1 We provide training programmes that may include:
(a) Digital or online training modules and assessments
(b) A voluntary and unpaid work experience placement, which may be remote, hybrid or in person, with UK or international legal firms or partner organisations
(c) Career support services, including CV preparation, cover letter guidance, LinkedIn profile optimisation and a professional reference where applicable
2.2 Our programmes are designed to support employability and skills development. We do not guarantee employment, paid work, visas or sponsorship following completion.
3.1 You must be at least 18 years old and legally capable of entering into a binding contract.
3.2 Where access credentials are issued, you must keep them confidential and secure. You are responsible for all activity carried out under your account.
3.3 We reserve the right to suspend or terminate access where we reasonably believe there has been a breach of these Terms or where necessary for security or legal reasons.
4.1 Prior to enrolment, we will provide information about programme content, duration, placement requirements, total price, payment structure, cancellation rights and complaints procedures.
4.2 You are responsible for reviewing and accepting this information before enrolling.
5.1 Programme prices are displayed in GBP and or AED, as indicated at checkout.
5.2 Currency conversion rates and transaction fees applied by your card provider or bank are your responsibility.
5.3 Any applicable VAT, taxes or regulatory charges will be shown at the point of payment where required.
6.1 Payment must be made in full or in accordance with an agreed instalment plan. By enrolling, you authorise us to charge your selected payment method in line with that schedule.
6.2 Missed or late payments may result in late payment fees, suspension of access, reactivation charges or termination of services.
6.3 Where a holding fee is paid to secure a place on a training programme, that holding fee is non-refundable. Once a place is reserved for you, we remove that place from availability and may decline other candidates or client opportunities.
6.4 By paying a holding fee, you acknowledge that withdrawal after a place has been secured may cause financial and reputational loss to us, including loss of client relationships and programme opportunities.
6.5 A holding fee is not a payment for training services and does not constitute programme completion, employment or placement guarantees.
6.6 Holding fees may be transferred once to an alternative programme or future intake, subject to availability and written request. Holding fees have no cash value and cannot be refunded except where required by law.
6.7 Chargebacks or payment reversals made without valid legal basis may result in suspension of access and recovery of outstanding sums.
7.1 Upon successful enrolment and payment, you will be granted access to digital training content within a reasonable timeframe.
7.2 You are responsible for ensuring suitable internet access, devices and software.
7.3 We may update or modify content or platform functionality to maintain quality or comply with legal or regulatory requirements.
8.1 Completion of a programme requires completion of all mandatory training, assessments, placement requirements and career support stages unless otherwise agreed in writing.
8.2 All submitted work must be your own. Plagiarism, cheating or misuse of materials may result in removal from the programme without refund.
9.1 Work experience placements are voluntary and unpaid. They do not create an employment relationship with us or any partner organisation.
9.2 The standard minimum commitment is one day per week from 09:00 to 17:00 for a minimum of 12 weeks, unless otherwise specified.
9.3 Placements should normally commence within 12 weeks of completing the relevant training modules.
9.4 Failure to maintain professional conduct, repeated non-attendance or more than two weeks of unauthorised absence may result in termination without refund.
9.5 Where applicable and subject to successful completion, we may provide a professional reference.
10.1 UK consumers have the right to cancel within 14 days of contract conclusion under the Consumer Contracts Regulations, unless digital content access has begun with your explicit acknowledgment that cancellation rights are lost.
10.2 After the cooling-off period, or once digital content has been accessed or downloaded, refunds are not available except where required by law.
10.3 Any physical materials must be returned at your cost in resaleable condition to qualify for a refund where applicable.
11.1 All website and programme content including text, videos, graphics, software and training materials is owned or licensed by us and protected by intellectual property laws.
11.2 You may download or print limited extracts for personal, non-commercial use only.
11.3 You must not reproduce, distribute, modify, share credentials or create derivative works without our written consent. Breach will result in termination of access and deletion of materials.
You agree not to:
(a) Use the services unlawfully or in a manner that damages or impairs them
(b) Attempt unauthorised access or interfere with systems or users
(c) Upload or transmit malware, infringing, abusive or unlawful material
(d) Misrepresent your identity or affiliations
13.1 We process personal data in accordance with UK GDPR and the Data Protection Act 2018 where applicable. Full details are available in our Privacy Notice.
14.1 We operate an internal complaints procedure and aim to respond within 20 working days.
14.2 You may also seek advice from Citizens Advice or Trading Standards if a complaint remains unresolved.
15.1 We provide services with reasonable skill and care but do not guarantee uninterrupted or error-free access.
15.2 Except where required by law, services are provided “as is” without warranties of fitness for purpose.
15.3 Nothing in these Terms affects your statutory consumer rights.
16.1 We do not limit liability for death or personal injury caused by negligence or for fraud.
16.2 Subject to this, our total liability is limited to the amount paid by you for the relevant programme in the 12 months preceding the claim.
16.3 We are not liable for indirect or consequential losses except where required by law.
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government action, internet outages or labour disputes.
18.1 We may update services to improve quality or comply with legal requirements.
18.2 We may amend these Terms. Material changes will be notified via email or website. Continued use constitutes acceptance.
19.1 We may assign or subcontract our obligations.
19.2 You may not transfer your rights without our written consent.
20.1 Training materials may be CPD accredited or equivalent.
20.2 Accreditation relates to content only and does not guarantee employment or licensing outcomes.
21.1 Notices may be sent to your registered email address or published on our website.
21.2 You may contact us at hello@carringtonrow.com or our registered office.
22.1 Where the contract is with our UK entity, it is governed by the laws of England and Wales. UK courts have non-exclusive jurisdiction, subject to mandatory consumer protections.
22.2 Statutory rights are not excluded.
23.1 Invalid provisions do not affect the remainder of these Terms.
23.2 Failure to enforce a right does not constitute waiver.
24.1 These Terms, together with enrolment confirmation, Privacy Notice and Cookie Policy, constitute the entire agreement between you and us.
Carrington Row
Trading as C R TRAINING & RECRUITMENT LTD
Registered office: 24/25, The Shard, 32 London Bridge St, London SE1 9SG
General enquiries: hello@carringtonrow.com
Data protection enquiries: data@carringtonrow.com
